Refund & Returns Policy | Jeeter Vape Shop

Welcome to Jeeter Vape Shop, the official destination for premium Jeeter concentrates and all Jeeter vape pen products. We’re dedicated to providing you with top-tier products and ensuring that your shopping experience with us is seamless and satisfying. This Refund & Returns Policy outlines our commitment to customer satisfaction and the steps for requesting a return or refund for your purchase. Please read carefully for important information.

Our Commitment to Quality and Satisfaction

At Jeeter Vape Shop, we take pride in offering the highest quality Jeeter vape products, including Jeeter vapes, Jeeter concentrates, and Jeeter disposable vape pens. Every product we offer is carefully manufactured to meet the strictest standards, ensuring an exceptional vaping experience. If for any reason you’re not fully satisfied with your purchase, we want to make it right.

Refund & Return Eligibility

To ensure a hassle-free process, we’ve outlined the conditions under which you can request a return or refund:

• Defective Products: If your Jeeter vape or concentrate is defective or damaged upon arrival, we will offer a full refund or exchange. Defective products include, but are not limited to, items that are broken, malfunctioning, or tampered with.
• Incorrect Orders: If we send you the wrong product, you are eligible for a refund or exchange. Please contact us within 7 days of receiving your order.
• Non-Defective Returns: Due to health and safety regulations, we are unable to accept returns on non-defective Jeeter vape products unless they are unopened and unused.
• Return Timeframe: Returns and exchanges must be requested within 14 days of receiving your order. After 14 days, we are no longer able to process refunds or exchanges.

How to Request a Refund or Return

To initiate a return or refund, please follow these steps:

1. Contact Us: Reach out to our customer support team at [[email protected]] with your order number, product details, and a description of the issue.
2. Approval & Instructions: Once your return request is reviewed and approved, you will receive instructions on how to return the product. Please do not send any items back without prior approval.
3. Return Shipment: All return shipping costs are the responsibility of the customer, except in cases of defective or incorrect products.
4. Refund Processing: Once we receive the returned product and verify its condition, we will process your refund. Please note that refunds may take up to 7 business days to appear in your account, depending on your payment method.

Important Notes

• Product Condition: All returned items must be in their original condition, unused, and in the original packaging. We reserve the right to deny refunds for items that show signs of use.
• Special Offerings: If you received a product as part of a promotion or sale, it may be subject to additional terms and conditions regarding returns.
• Non-Refundable Items: Due to the nature of our products, we cannot offer refunds or returns on items that have been opened, used, or tampered with.

Why Shop with Jeeter Vape Shop?

As the official Jeeter Vape Shop, we are dedicated to offering an exceptional customer experience. When you shop with us, you are purchasing directly from the source, ensuring product authenticity, quality, and the best possible service. We work hard to provide a transparent and straightforward return and refund process, so you can shop with confidence.

Customer Support

If you have any questions or need further assistance regarding your return or refund, please contact us at [email protected]. Our customer support team is available 7 days a week to assist you.